SECRET TREEHOUSE · SUPPORT

Secret Treehouse Support

Help with building, going inside, and Full Workshop

Contact us

Email [email protected]
Alternate: [email protected]

We usually reply within 1–2 business days.

Quick help

  • Building: Tap a piece in the tray, then tap a glowing spot on the tree. Floors grow outward from the trunk; walls, roofs and furniture appear once there’s a floor to put them on. Rotate turns a piece before you place it.
  • Look & Chop: Look lets you drag to spin around the tree. Chop removes trees and side branches (they glow orange).
  • Going inside: Build at least 4 connected floor pieces with 3 walls on the same level, then tap Enter House. Drag to look around; tap Exit House to go back out.
  • Undo & Clear: Undo takes back your last step. Clear starts fresh (and regrows chopped trees). Undo brings everything back, even after Clear.
  • Saving: Your treehouse saves automatically. There’s nothing to press.
  • Sound & vibration: Tap the speaker button in the Workshop to turn Sound or Vibration on or off. Vibration also depends on iPhone Settings → Sounds & Haptics → System Haptics.
  • Full Workshop: A one-time purchase ($2.99 in the U.S.) that unlocks roofs, the spiral stair, rope bridges, planters and evening mode (moon button). Purchases are behind a grown-ups check.
  • Restore purchases: Tap Unlock more pieces → Restore Purchases if you reinstall or switch devices with the same Apple ID.
  • Refunds: Purchase refunds are handled by Apple. Use Report a Problem on Apple’s site or Account → Purchase History.

TestFlight / beta

If you are testing a TestFlight build, include your device model, iOS version, and what happened. Screenshots help.

Privacy

Secret Treehouse collects no data. See our Privacy Policy.

Publisher

DK4G Technologies, LLC
Bundle ID: com.dk4g.secrettreehouse